TERMS And CONDITIONS

INTRODUCTION:

The following terms and conditions regulate the use of this website. By continuing to use the website, you agree that you have read, understood, and are bound by the terms and conditions. If you disagree with these terms and conditions or any part thereof, you must not continue to use this website. The term, ‘Life by Follis’ refers to the owner of the website and the term ‘you’ refers to the user/viewer of the website.

SERVICES OVERVIEW:

The website is operated by Life by Follis Consumer Products Ltd having its registered Blue Dot BRDG India Pvt. Ltd. Plot No. 2 CTS No. 5/7, 6 Saki Vihar Road, Sakinaka, Andheri East, Mumbai-400072, India. The website is a one-stop solution provider. Life By Follis is an online store that provides an online shopping and delivery service for Variety of Tea products

ELIGIBILITY CRITERIA:

The use of this website is limited to person(s) who are above the age of 18 years and are capable of forming a contract under the Indian Contract Act 1872. By continuing to use this website, you represent that you are not a minor [i.e., below 18 years of age]. If you are a minor and wish to transact or use the website, it must be done under the supervision of a parent or legal guardian provided that such a parent or guardian accepts the terms and conditions.

ACCOUNT PASSWORD AND SECURITY:

The user may be required to register and log in for placing orders from the website. The user should take all the necessary measures for maintaining the privacy of the password created upon registration and is also responsible for all the activities that occur under the user’s account. The user agrees to immediately notify any unauthorized use of the account or password. In case of any damage or loss arising out of the user’s failure to comply with this provision, LIFE BY FOLLIS shall not be held liable.

PRICING AND TERMS OF PAYMENT:

All the products listed on our website will be sold at the prices mentioned on the website. All the prices are in Indian currency (i.e., Indian Rupee). Unless otherwise specified, the prices cited on the websites are exclusive of shipping charges and delivery charges. The user agrees to pay for shipping or carriage charges which would be added to the quoted price upon placing of the purchase order.

Life by Follis also reserves the right to notify the user of any mistakes in product descriptions or errors in pricing prior to product dispatch. In such an event, if the user chooses to continue with fulfillment of the order, the user acknowledges that the product or service will be provided in accordance with such revised description or corrected price. Generally, the prices of the product do not fluctuate on a daily basis, but in case of any change in price, it would be automatically updated on the website. However, the prices of some featured items might change regularly and if such changes arise after the dispatch of your order, then it will not affect the user’s original purchase price as the user is not liable to pay the revised price. LIFE BY FOLLIS reserves all the rights to change the prices or the services of the product at its discretion. Owing to circumstances like an increase in the cost of materials, labor, carriage, or increase in tax, duty, or levy or any variation in exchange rates, LIFE BY FOLLIS has the right to revise the prices and/or to withdraw the discounts. While placing the order, the payment shall be made as per the indicated method in the site and such payment shall be unconditional and irrevocable.

USERS REPRESENTATION:

The user represents that all the information provided by the user during the registration or while placing the order is up to date, correct, and sufficient for the fulfillment of the order. Unless agreed otherwise, any warranties provided in relation to products only extend to you on the understanding that you are a user and not a reseller of those products. Based on the user’s allergic or medical conditions, some products may be harmful for use. The user represents that the user will research and consult a doctor as to whether the product is suitable for use and represents not to purchase the product which is harmful. LIFE BY FOLLIS would not be held responsible for any kind of reaction/allergy that occurs as a result of the use of any product listed on the website. Also, note that LIFE BY FOLLIS would not be held responsible if any health-related problem occurs due to the consumption of any product from LIFE BY FOLLIS.

UNAUTHORIZED OR FRAUDULENT USE:

As already mentioned in clause 3, the use of the website is limited to the person who is of 18 years of age or above. By continuing to use the website, the user guarantees that he is 18 years or above. A person less than 18 years of age can access the website as per the condition mentioned in clause 3. Using the website without compliance with this provision is deemed as an unauthorized use of the website. Promotional offers may be extended to the existing or potential new customer at regular intervals and the users agree to act in accordance with the term and conditions of such offers. Avoidance of such terms and conditions is regarded as a fraudulent use by the user and the user would be responsible for all the damages that occurred due to such fraudulent use.

 

USER CONDUCT AND RULES (GENERAL):

The user undertakes not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative, sell, lease, translate, decompile, or otherwise exploit the website or any portion, by any means, unless otherwise provided.

The user undertakes not to post or publish any information on the website that is abusive, defamatory, threatening, obscene, indecent, pornographic, harassing, violates the legal right of others, or otherwise encourages conduct that would give rise to civil or criminal liability under Indian law.

The user warrants not to upload or distribute any virus, bugs, trap doors, harmful codes, or other similar software or programs that may damage the functioning of the website or another’s computer.

The user agrees not to violate, abuse, manipulate or exploit any terms and conditions of the agreement or any code of conduct or other guideline as provided under the website. The user undertakes not to make any defamatory, derogatory, abusive, inappropriate, indecent comment or statement about the website and its associates and partners on any property owned by LIFE BY FOLLIS

The user may not obtain or attempt to obtain any information or materials through any means not intentionally made available or provided for through this site. LIFE BY FOLLIS shall not be liable to the user nor held in breach of contract for any loss or damage which may be suffered as a direct or indirect result of us being prevented, hindered, or delayed in the performance by reason of any circumstances beyond our reasonable control including (but not limited to) any act of God, war, riot, civil commotion, government action, explosion, fire, flood, storm, accident, strike, lock-out, trade dispute or labor disturbance, breakdown of plant or machinery, interruption in the supply of power or materials and in such event, we may elect to cancel your order and refund any payments made.

LINKS TO 3RD PARTY SITES:

LIFE BY FOLLIS may contain links to websites operated by other companies (third-party sites). User’s use of such third-party sites is not governed by these terms and conditions. The third-party websites are not controlled by LIFE BY FOLLIS and therefore LIFE BY FOLLIS is not responsible for the contents of any linked site. These links are provided to the user only as a convenience and the inclusion of any link doesn’t imply any endorsement by LIFE BY FOLLIS.

DISCLAIMER:

All necessary endeavours have been taken by LIFE BY FOLLIS to ensure that the information provided on the website is correct. LIFE BY FOLLIS makes no representations about the suitability, reliability, availability, quality, accuracy, or completeness of any data, information, product, or service. LIFE BY FOLLIS is a brand platform LIFE BY FOLLIS does not warrant that the functions provided by LIFE BY FOLLIS will be uninterrupted or error-free or that LIFE BY FOLLIS or the server that makes it available are free from viruses or other harmful components. LIFE BY FOLLIS would not be held liable for any punitive or consequential damages arising out of user use or inability to use the organic services or the internet.

OBJECTIONABLE MATERIAL:

There may be some instances, where users are likely to encounter contents which are offensive, indecent, or objectionable to some person (the contents may or may not be identified as such). User agrees to use the site or such content at his/her sole risk and LIFE BY FOLLIS shall not be held liable for the contents that appear objectionable or indecent to you.

REVIEWS, FEEDBACK, AND COMMENTS:

The user has the right to give us a review, feedback, comments, or suggestions on the website. The reviews or comments posted on the website are not confidential and are the property of Life by Follis Consumer Products Limited. User agrees to grant LIFE BY FOLLIS the right to use, copy, distribute, display, make derivative, and modify the posted reviews and comments without any restriction. User also agrees to grant LIFE BY FOLLIS the right to use the name that has been submitted with the reviews or comments, in connection with such review or comment. Further, the user agrees that the comments or reviews posted by the user shall not violate the LIFE BY FOLLIS policy or any other person’s rights. The user agrees not to post a comment or review that contains any illegal, scandalous, offensive, obscene, or threatening material.

TERMINATION:

LIFE BY FOLLIS reserves the right to suspend or terminate any user’s use of the website without giving prior notice if LIFE BY FOLLIS finds that the user has violated any of the terms and conditions, policies, or guidelines. The user can terminate the agreement at any time, provided that the user discontinues any further use of the website. Upon any termination of the User Agreement by either the user or Life by Follis Consumer Products Ltd., the user must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the User Agreement or otherwise. The user shall be liable to pay for any service or product that the user would have already ordered till the time of termination by either party whatsoever.

MODIFICATION OF TERMS AND CONDITIONS:

LIFE BY FOLLIS reserves the right to revise these terms and conditions from time to time without notifying the user. The revised terms and conditions would be applicable from the date on which the revised terms and conditions are published on the website. The user should regularly review the Terms & Conditions on the website. In the event the modified Terms & Conditions are not acceptable, the user should discontinue using the service. However, if the user continues to use the service, then the user shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of use of this website.

INDEMNIFICATION:

The user agrees to indemnify, defend, and hold harmless LIFE BY FOLLIS for any losses, costs, expenses (including reasonable attorney fees) relating to or arising out of the user’s use of or inability to use the services, user’s violation of any terms of the agreement, user’s violation of any rights of a third party, user violation of any applicable laws, rules, or regulations. This clause shall survive the expiry or termination of this User Agreement.

SEVERABILITY:

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

GOVERNING LAW:

This clause shall survive the termination or expiration of this agreement.

(a) Applicable law.

These terms and conditions will be governed by and construed in accordance with the laws applicable in INDIA and the terms, conditions, and disclaimers are subject to the exclusive jurisdiction of the courts of Mumbai.

(b) Arbitration.

Any dispute arising would be subjected to binding arbitration with one arbitrator selected by each party and a third arbitrator selected by the two chosen arbitrators. The parties may take the recourse of institutional arbitration. The arbitration proceeding shall be governed by the Arbitration and Conciliation Act, of 1996 and the language of the arbitration shall be English.

NOTICE:

All notices to the users will be sent to their emails or will be posted on the website. The users, who have maintained their email address with Life by Follis Consumer Products Ltd. will end up receiving a notice on that very email address only. Email notices are deemed to be received on the Business Day after transmission if properly addressed to the intended recipient.

In case of any questions, the user can contact LIFE BY FOLLIS at customercare@woocommerce-1165592-4109748.cloudwaysapps.com

INFRINGEMENT POLICY:

This IP Infringement Policy should be read in consonance with the Terms & Conditions and the Privacy Policy.

All the contents such as logos, text, graphics, software, programs, service name, trade name, user interface, source code, icons, images, etc., displayed on the LIFE BY FOLLIS website is the exclusive property of Life by Follis Consumer Products Ltd. as we reserve all the intellectual property rights in these contents. Users agree not to use, reproduce, sell, transmit, or create derivate work or distribute any content from the website belonging to Life by Follis Consumer Products Ltd. Use of the website does not entitle the user to make any unauthorized use of any protected content. User may use the protected content solely for personal use and will make no other use of the content without express written permission of Life by Follis Consumer Products Ltd. Access to the website does not grant the user any license, express or implied, to the intellectual property of Life By Follis Consumer Products Ltd. or its licensors.

Life By Follis Consumer Products Ltd. respects the intellectual property right of others. In case you find that any content displayed on the website infringes a copyright, patent, or trademark, or in case the goods exhibited are counterfeit in nature, then the user can send LIFE BY FOLLIS a notice of infringement along with the following details.

#1
The user’s contact information includes the user’s name, address, telephone number, and email address.

#2
A digital or electronic signature of the person authorized to act on behalf of the owner whose rights have been infringed and a verified statement that such person is the authorized representative of the right owner.

#3
The alleged subject matter of the infringement and its location on the website. The details of the alleged subject matter and a description as to how the alleged subject matter is infringing.

#4
A statement that the notifying person believes in good faith that the alleged subject matter is infringing another person’s right.

The above information is necessary for Life by Follis in order to verify the genuineness of the claim and to investigate the matter. After investigation, if it appears that the claims are not meritless, then Life by Follis would remove the alleged subject matter and disable access to such. If the action taken by Life by Follis affects any party, then such party can file a counter notification with Life by Follis addressing all its concerns.

The user would be asked to report any type of Intellectual Property infringement that the user may come across while surfing/accessing the LIFE BY FOLLIS website.

Grievance officer.

In accordance with the Information Technology Act 2000 and rules made there under the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:

 

Sharauf Khan

+918879412061

 

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